Professional Observe & Report Services

We specialize in courtesy and parking patrol, noise complaint response, and nightly lockups for residential and commercial properties across Albuquerque.
Our approach is calm, visible, and effective — observe, document, and report while keeping your community safe and orderly.

đźš— Parking Courtesy Patrol

Keep your property organized and parking compliant — without confrontation.

Our officers monitor and document violations based on your property’s rules, leaving courtesy notices or notifying management when towing is appropriate.

Includes:

  • Parking lot & permit monitoring

  • Violation photos & time-stamped reports

  • Courtesy notices or towing notifications

  • Visitor tag verification

  • Vehicle documentation logs

Ideal for: Apartments, HOAs, commercial lots, and visitor-restricted properties.

cars parked on parking lot during daytime
cars parked on parking lot during daytime

🔊 Noise Complaint Response

We provide non-confrontational response and reporting for noise complaints.
Our patrols investigate, document, and notify management — maintaining community peace while avoiding escalation.

Includes:

  • On-site presence & observation

  • Noise documentation with decibel readings (if required)

  • Written reports with time stamps

  • Notifications to management or after-hours contact

Ideal for: Apartments, HOAs, hotels, and mixed-use properties.

a green light on a pole
a green light on a pole

đź”’ Nightly Lockups & Perimeter Checks

Ensure every door, gate, and amenity is secured after hours.
ACP patrols perform scheduled lockups and record every checkpoint for management review.

Includes:

  • Doors, gates, pool areas, gyms, restrooms, and clubhouses

  • Perimeter & lighting checks

  • Alarm system or door code verification

  • Custom site checklists

Proof of service: Time-stamped photos, lockup checklist, digital report delivery.

selective focus photo of gray padlock
selective focus photo of gray padlock

🕵️ Observe & Report Patrols

ACP officers act as visible deterrents and information gatherers — never confrontational, always professional.
Every patrol includes photo documentation and detailed logs for management.

Includes:

  • Randomized or scheduled patrol routes

  • Incident observation and reporting

  • Daily or nightly patrol logs

  • Incident escalation per client policy

a man sitting in front of multiple monitors
a man sitting in front of multiple monitors

📝 Incident Documentation & Reporting

We understand that documentation is everything.
ACP provides digital reports with photos, times, and locations of every incident — delivered nightly or weekly to property management

Report types:

  • Parking violations

  • Noise complaints

  • Lockup confirmations

  • Property maintenance notes

  • Suspicious activity observations

Reports are formatted for management record-keeping and insurance documentation.

woman signing on white printer paper beside woman about to touch the documents
woman signing on white printer paper beside woman about to touch the documents

đź•“ Custom Patrol Schedules

Every property is unique — that’s why we design custom patrol plans based on your hours, routes, and priorities.
We’ll work with you to build a plan that fits your security goals and budget.

You choose:

  • Patrol frequency (hourly, nightly, weekly)

  • Time windows (e.g., 9 PM – 3 AM)

  • Key checkpoints & photo zones

  • Reporting frequency

a person pointing at a poster on a wall
a person pointing at a poster on a wall

⚙️ Service Add-Ons

  • Property signage installation (“Courtesy Patrol On Site”)

  • Photo or video add-ons for management review

  • Patrol logs integrated with your property management software

  • After-hours call notification routing

đź’Ľ Industries We Serve

  • Apartments & Condominiums – nightly patrols, lockups, and noise checks

  • HOAs – neighborhood parking & quiet-hours documentation

  • Commercial Properties – parking enforcement and after-hours patrols

  • Retail & Shopping Centers – observe & report, lighting, and property checks

  • Industrial Parks – lot patrols and overnight watch

đź§­ Why Choose ACP

  • Observe & Report Only – no confrontation, just professionalism and proof.

  • Customized Plans – built around your property’s needs and budget.

  • Photo Evidence – every report includes time-stamped visuals.

  • Dependable Presence – nightly routes and check-ins you can count on.

  • Locally Operated – serving Albuquerque communities 24/7.