Terms & Conditions

ACP — Albuquerque Courtesy & Parking

Effective Date: 4/23/2026

By accessing this website or communicating with ACP — Albuquerque Courtesy & Parking (“ACP,” “we,” “our,” or “us”), you agree to the following Terms & Conditions.

1. General Information

ACP provides courtesy and parking patrol services under an observe-and-report model.

ACP is not a law enforcement or security company and does not perform arrests, detain individuals, or use force.

Services include:

• Parking monitoring

• Noise complaint documentation

• Night lockups

• Property patrol reporting

2. Service Limitations

ACP’s role is limited to observation, documentation, and reporting.

ACP does not provide:

• Personal security

• Emergency response

• Armed services

All towing and booting actions are handled by independent, licensed third-party companies.

ACP is not responsible for:

• Towing or impound decisions

• Fees or payments

• Vehicle release processes

• Damages or disputes involving third parties

3. Customer Communication

Customers may contact ACP by phone or SMS (text message) regarding:

• Impounded vehicle information

• Vehicle release coordination

• Service-related inquiries

ACP sends only conversational and customer care messages.
ACP does not send marketing or promotional messages.

4. SMS Terms & Conditions

ACP complies with all applicable messaging regulations, including carrier requirements and The Campaign Registry (TCR) guidelines.

a) Types of Messages

ACP sends only conversational and customer care SMS messages, including:

• Responses to customer-initiated inquiries

• Impound and towing-related communication

• Service coordination and updates

ACP does not send:

• Marketing messages

• Promotional content

• Bulk messaging campaigns

b) Opt-In and Consent

Customers may initiate communication with ACP by calling or texting 505-282-0105.

By initiating a text message or calling ACP and providing a mobile number, you consent to receive conversational and customer care SMS messages related to your inquiry or service request.

Consent is limited to the specific interaction and is not used for ongoing or promotional messaging.

Message frequency varies based on your interaction.

Reply STOP to opt-out at any time.
Reply HELP for support.
Message & data rates may apply.

c) Message Frequency

Message frequency varies depending on the customer interaction.
Most conversations consist of a limited number of messages per request.

ACP does not send recurring or subscription-based messages.

d) Opt-Out Instructions

You may opt out of SMS communication at any time by replying:

STOP

After opting out, you will no longer receive messages unless you initiate a new conversation.

e) Help & Support

For assistance:

• Reply HELP

• Call: 505-282-0105

• Email: info@acpcourtesypatrol.com

f) Fees

Message and data rates may apply based on your mobile carrier plan.

g) Data Use & Privacy

ACP does not sell, rent, or share phone numbers.

ACP does not use SMS communication for marketing or advertising.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Public SMS Notice and Opt-In

You can text ACP — Albuquerque Courtesy & Parking at 505-282-0105 for information regarding impounded vehicles, service coordination, or general inquiries.

By texting ACP, you agree to receive conversational and customer care messages from ACP.

Message frequency may vary.

Reply STOP to opt-out.
Reply HELP for support.
Message & data rates may apply.

View our Privacy Policy: Here
View our Terms of Service: Here

6. Website Use

This website is informational only.

ACP does not collect personal data through forms, accounts, or automated tracking systems.

You agree not to misuse or disrupt the website.

7. Intellectual Property

All content on this website is owned by ACP — Albuquerque Courtesy & Parking and may not be reproduced without permission.

8. Third-Party Services

ACP may coordinate with third-party towing or booting companies.

These companies operate independently.

ACP is not responsible for their:

• Pricing

• Policies

• Availability

• Actions

9. Liability Disclaimer

ACP is not liable for:

• Website-related damages

• Third-party towing or impound actions

• Errors in property management instructions

• Incidents outside ACP’s service scope

All services are provided “as-is” without warranties.

10. Legal Compliance

ACP complies with all applicable laws and will cooperate with law enforcement when required.

11. Updates to Terms

These Terms may be updated at any time.

Continued use of the website or communication with ACP constitutes acceptance of any changes.

12. Contact Information

ACP — Albuquerque Courtesy & Parking
📞 505-282-0105
📧 info@acpcourtesypatrol.com
📍 Service Area: Greater Albuquerque, New Mexico